Heather Mack is a community engagement assessment consultant with expertise in design, monitoring, and evaluation. 


Heather promotes positive community impact by assisting programs that benefit the public in achieving their visions. She has over 13 years experience assessing public benefit programs, both in the higher education and the non-profit sectors. Her passion is to help community engagement practitioners adapt tested best practices to meet their unique needs. She believes that cultivating internal assessment capacity better empowers stakeholders to work together in determining, and improving, the value they create in the world. Heather has provided Actionable Assessment facilitation to regional, national and international nonprofits, foundations and higher education institutions for over 13 years.


13 years assessing 

higher education & nonprofit community engagement


led Loyola University New Orleans' successful application and 5 years of classification leveraging


collaboration with 

Saltmarsh & Welch on improving classification ROI

Heather Mack Consulting, LLC


Getting Carnegie Classified™️ and Heather Mack Consulting, LLC operate independently from and are not affiliated with the Brown University Swearer Center for Public Service or the Carnegie Classification of Institutions of Higher Education.